Contacts
Welcome to the contacts page of healingphoenix.co.uk — your guide to the best crypto casinos in the UK for 2026. Below you will find how to get in touch with our editorial team and what kind of messages we can help with.
How to Reach Us
The only way to contact our team is by email:
We do not offer support by phone, live chat, messengers or social media. Any messages sent to this address are read by our editorial team.
What You Can Write About
Feel free to email us about:
- Questions regarding the content published on our website, including our casino reviews and guides;
- Corrections — if you have spotted outdated, inaccurate or misleading information, please let us know so we can verify and update it;
- General feedback and suggestions on how we can improve our reviews of crypto casinos available to UK players;
- Partnership and collaboration requests related to our website.
Response Time
We read every message we receive. Please note that we usually reply within a few business days. During busy periods, responses may take a little longer — we appreciate your patience.
Questions About Your Casino Account
Important: healingphoenix.co.uk is an independent review website. We are not a gambling operator, and we do not run any casino, process payments or hold player accounts.
This means we cannot help with:
- Deposits or withdrawals;
- Bonuses, free spins or wagering requirements;
- Account registration, verification (KYC) or account closure;
- Disputes with a casino.
For any of the above, please contact the customer support team of the casino in question directly. You will usually find their contact options in the "Support" or "Help" section of the casino's website.
Need Help With Gambling?
If gambling stops being fun and starts causing problems for you or someone you know, free and confidential support is available in Great Britain:
- GamCare — operates the National Gambling Helpline, available 24/7 on www.gamcare.org.uk or by calling 0808 8020 133;
- GamStop — the free national self-exclusion scheme for online gambling in Great Britain: www.gamstop.co.uk;
- BeGambleAware — information, advice and support: www.begambleaware.org.
Please gamble responsibly. Never bet more than you can afford to lose, and seek help early if you feel your gambling is getting out of control.